Good service, excellent communication, and good approach. Should appreciate the support and information provided by Sheetal at every stage... easily approachable.
I cant say enough words about 3 people in this company. Pramod Khanal, Aparna Gantikota and Rajesh Bathula. These three are simply excellent in customer service, very accommodating, professional and make you feel at home. I have already recommended few of my close friends and will continue to do so. I wish them all the best.
My name is Avinash and I have been filling my tax return for 3-4 years with your company. I am writing this email to extend my gratitude towards your associate Ankit, Saraf. He is always so warm and friendly. He was very patient whenever I had any question and same time knowledge in his area that reflects during his communication. I truly appreciate his service for this year. Again, I wanted to let you know that I greatly appreciate the effort of your company especially your associate. Your great customer service is highly appreciated.
I approached mytaxfiler after spending days and Money with another firm. Since I had recently moved to the US. This was my first return and matters were tricky for me due to capital gain ,declaration of assets in India ,mutual funds & associated issues with Distributions. I wanted to ensure 100% compliance in the most efficient manner. The manager who was assigned on my case was knowledgeable & she had the right insights to understand my case. She was always there for me whenever i needed to speak to her over Phone and Email. She ensured that she kept right followup till my refunds were processed. I have rarely seen this kind of dedication. The other company which I engaged earlier , took the fee and never even bothered to check again. They were just not able to understand the complexity and the associated issues. I rarely write reviews and Its is a sheer pleasure to avail services of mytaxfiler. A Big Thank you MYTAXFILER.
This is Mriganka. Recently Santosh Karthik has help me out for my US tax returns.It was amazing experience. He has promptly updated me and contacted me whenever there were any confusion or roadblocks for tax filing. He has patiently explained me the process whenever I had doubt.Thanks to Santosh and looking forward to get my tax filing done from him again next year.
This is the first I ever filed my tax returns using your service, when I called I got connected to Rajesh, who helped me in filing my taxes, he was top-notch on all fronts during my tax filing and handled my case exceptionally well. He was always available and responded quickly to all my queries. I'm very happy with the service and the support they provided. Will definitely be using this service next year and will refer it to all my friends.
As you know, I have been doing my taxes all these years. Even though I am an accountant by education, I was not doing an optimal job at this as this is not my main occupation. The reason I did not go to any CPA firm is because I was under the impression that most of the work for small clients like me will be handled by inexperienced people. Hence I was very skeptical when I came to your firm. But now, after working with your team, my opinion is completely changed. She was extremely knowledgeable and very helpful. I would like to have her do my returns in the future years also.